AI Automation and AI Agents for Small Businesses.
Tandem Edge Solutions builds AI agents and workflow automations for small businesses in Monterey County and across the U.S. We bring the kind of automation large companies rely on to small teams, without the enterprise price tag or the jargon.
What we automate
Most small businesses lose hours every week to the same handful of tasks. Those are the first things we look at:
- Customer questions: an AI assistant on your website or inbox that answers hours, pricing, availability and policies, and hands off to you when a person is needed
- Email and inquiry sorting: new messages labeled, routed and drafted for reply, so nothing sits unanswered
- Scheduling and follow-ups: booking confirmations, reminders and "how did it go?" messages sent on time, every time
- Data entry: form submissions, invoices and orders moved into your spreadsheet, CRM or accounting tool without copy-paste
- Reports: a weekly summary of sales, leads or bookings delivered to your inbox
How an AI agent fits your day
An AI agent is software that can read a request, decide what to do, and take an action in the tools you already use. It doesn't replace your team. It takes the repetitive first pass, so you and your staff spend time on customers and decisions instead of busywork. Every agent we build has clear limits: what it may do on its own, what it must ask about, and when it hands off to a person.
Our process: Discover, Design, Deploy
- Discover. We learn how your business runs today and find the tasks that cost the most time.
- Design. We map the automation with you, step by step, and agree on what it will and won't do.
- Deploy. We build it, connect it to your tools, test it with real examples, and walk your team through it.
Built by people who build AI products
We don't just connect other companies' tools. We design and ship our own AI products, including WIPI, a voice- and photo-powered home inventory app. The same skills go into the automations we build for clients.
Serving Monterey County and beyond
We're based in Monterey County and work with businesses in Salinas, Monterey, Seaside, Marina, Carmel and across the Central Coast, in person when it helps. We also work remotely with clients nationwide.
Frequently asked questions
What can AI automation do for a small business?
AI automation takes over repetitive work such as answering common customer questions, sorting email, scheduling, follow-ups and data entry. An AI agent can handle these tasks around the clock and hand off to a person when needed. We start by finding the tasks that take the most time in your week.
How does a project with TES work?
Every project follows the TE Method: Discover, Design, Deploy. In Discover we learn your business and goals. In Design we plan and prototype the solution with you. In Deploy we build, launch and walk you through it so your team can use it with confidence.
Do you work with businesses outside Monterey County?
Yes. We're based in Monterey County and work remotely with small businesses across the United States.
Ready to get some hours back?
Tell us which task you'd automate first. We'll come back with a tailored plan and estimate.